Monthly Archives: July 2012

Pen pals: Modern invisible supporters


A year ago I read a quote which was easily one of the most meaningful quotes I came across in my lifetime.  It said “A friend of everyone, is a friend of no one”.  Few days later, this quote made me … Continue reading

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Four simple steps towards rapport building


During my one year work life as a sales engineer in India, I was fortunate enough to have met quite a huge number of customers. Most of who were total strangers and some repeat customers. As a student of human … Continue reading

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